Skip to content
WCRCLeaders

Editorial

The Consumer Gave You the Crown. A Creator Can Take It Away.

Market leadership is not ownership. It is a continuing sequence of consumer choices — and the distance that once separated creators from consumers has collapsed. Why the most dangerous sentence in business is “we know our market”.

Share
The Consumer Gave You the Crown. A Creator Can Take It Away.

Why no market position is permanent · Ideas for a Brighter Tomorrow

Hanuman Ansh is not merely a remarkable success story. It is a warning to every market leader, every CEO and every company that has become too comfortable with the belief that it understands its consumer.

There is perhaps no more dangerous sentence in business than:

“We know our market.”

It is usually spoken with confidence.

Sometimes with decades of experience behind it.

Sometimes supported by enormous research departments, consultants, consumer data, distribution strength and market leadership.

And then, occasionally, one creator appears and proves that the market knew far less than it thought it did.

That is why the extraordinary story of Hanuman Ansh matters.

Not because a small film became a huge film.

Not because an underdog defeated expectations.

Not even because people who once rejected it may now regret doing so.

Those are interesting stories.

But they are not the real story.

The real story is much bigger.

The consumer is still king.

And today, the creator has become more powerful than ever before.

Bring those two forces together and a market that looked settled yesterday can look completely different tomorrow.

The question every CEO should be asking

Hanuman Ansh began without the advantages normally associated with a major commercial success.

It did not arrive carrying the certainty of a giant budget, established stars, unquestioned industry backing or overwhelming initial momentum.

Its opening was small.

Its journey had been difficult.

Its creators had faced rejection and scepticism.

And yet consumers eventually responded at a scale that transformed the film into a phenomenon.

The record so far. Made for a reported ₹2 crore and released on 7 August 2026 on roughly 25 screens, the film took about ₹10 lakh on its opening day and a little over ₹1 crore in its first week. Its second week was weaker still. Then word of mouth did what no marketing budget had been spent on: exhibitors added shows, the screen count climbed into the hundreds, and by day 52 the film had grossed approximately ₹389 crore worldwide — one of the highest-grossing Indian releases of 2026, on one of its smallest budgets. Figures as reported in late September 2026 by the publications listed at the end of this piece. They are not WCRC research.

The numbers are extraordinary.

But the numbers are not the most important part.

The real question is:

How can an industry initially see so little in something that consumers later value so highly?

That is the question every CEO should be asking.

Because the same thing happens in every industry.

And it happens for one fundamental reason.

Companies become experts at understanding the market that exists.

Creators imagine the market that could exist.

That gap is where disruption begins.

The market does not belong to the market leader

A company may dominate its category.

It may have the biggest distribution network.

The strongest balance sheet.

The largest advertising budget.

The deepest retail penetration.

The most recognisable brand.

Millions of customers.

None of that means it owns the market.

It owns nothing.

The consumer has chosen it.

For now.

That is all market leadership really is.

A continuing sequence of consumer choices.

We use phrases such as market leader, dominant brand and category leader because they make positions sound permanent.

They are not.

The consumer lends you the crown.

Every purchase renews the lease.

Every rejection weakens it.

Every alternative creates another election.

And the consumer can vote again tomorrow.

That is what successful organisations forget when success becomes comfortable.

The consumer does not care about your history

This is what makes the consumer so powerful.

The consumer is remarkably indifferent to corporate history.

Your company may be 100 years old.

The consumer does not have to care.

You may have invented the category.

The consumer does not have to care.

You may have built the biggest distribution system in the country.

The consumer does not have to care.

Your management may believe your product is superior.

The consumer is free to disagree.

Your board may approve a five-year strategy.

Your consumer can change their mind tonight.

That is the brutal democracy of markets.

And it is also their beauty.

No company can permanently buy the future.

Every generation has to earn the consumer again.

Why WCRC Intelligence puts the consumer first

This is also fundamental to how WCRC Intelligence looks at brands and markets.

For too long, the strength of a company has been viewed primarily through the numbers companies themselves produce.

Revenue. Profit. Valuation. Market capitalisation. Distribution. Advertising expenditure. Growth percentages.

These numbers matter.

But they tell us primarily what a company has already achieved.

They do not always tell us what the consumer is beginning to feel.

And the second question may ultimately be far more important.

At WCRC Intelligence, we believe that understanding a brand requires looking beyond financial scale and corporate performance.

Because a company can be extraordinarily profitable today and still be slowly losing relevance with tomorrow’s consumer.

A smaller challenger can have a fraction of the revenue and yet be gaining something potentially more powerful:

  • consumer attention
  • consumer affection
  • consumer trust
  • consumer advocacy
  • consumer aspiration
  • consumer momentum

That is why the consumer has to remain at the forefront of serious brand research.

Revenue tells us where a company stands.

The consumer can help tell us where the market may be going.

That distinction is critical.

A financial statement is, by its nature, largely a record of what has happened.

Consumer intelligence can reveal what may be starting to happen.

Which brands are becoming more relevant?

Which ones are losing emotional connection?

What are consumers talking about?

What are they recommending?

What do younger consumers see differently?

Where is trust moving?

Which emerging brands are generating disproportionate excitement relative to their size?

Which established brands are financially powerful but culturally stagnating?

These signals matter.

Because the future leader of a category does not always begin as the largest company.

Sometimes it begins as the company that understands the consumer before everybody else does.

This is why WCRC Intelligence does not believe that brand power can be understood through profits or revenues alone.

Those numbers are important evidence.

But they are not the consumer.

And ultimately, it is the consumer who decides whether today’s financial success becomes tomorrow’s continued leadership.

That is also why our research philosophy places consumer intelligence, brand strength, reputation, momentum, future readiness and competitive movement alongside traditional measures of corporate scale.

We are interested not simply in:

“Who is biggest today?”

We are equally interested in:

“Who is the consumer moving toward tomorrow?”

Because there can be an enormous difference between the two.

And that difference is often where the next market transformation begins.

And now comes the creator

The consumer has always existed.

What has changed is the power of the creator.

For most of modern business history, the distance between an idea and a consumer was enormous.

Between them stood institutions.

Studios. Publishers. Broadcasters. Distributors. Retailers. Investors. Advertising networks. Agents. Factories. Large amounts of capital.

If those institutions said no, many ideas died before the consumer was ever given the opportunity to say yes.

That world is changing rapidly.

Technology has compressed the distance between creator and consumer.

A filmmaker can find an audience without belonging to the traditional establishment.

A creator can build a media company from a phone.

A designer can launch a brand online.

A programmer can build a global product.

A chef can create a food business.

A teacher can build an education platform.

A small company using AI can perform work that once required hundreds of people.

A new entrepreneur can reach consumers before the incumbent has completed its next quarterly review.

This changes the balance of power.

Because there are now millions of creators capable of attempting what once required major institutions.

Most will fail.

That is not the important point.

The important point is that some will not.

And one creator with one remarkable idea and millions of consumers behind them can be enough to change an industry.

The creator provides the choice. The consumer provides the power.

This is the essence of the story.

A creator cannot declare himself successful.

An entrepreneur cannot announce herself into relevance.

A startup cannot simply call itself disruptive.

The creator does something much more important.

The creator gives the consumer another choice.

Then the consumer decides.

That relationship may be one of the most powerful forces in modern markets:

Creator → choice → consumer → market change

The creator challenges what exists.

The consumer decides whether the challenge deserves to survive.

If enough consumers say yes, the market begins to move.

Sometimes gradually.

Sometimes frighteningly quickly.

Editorial artwork reading “The consumer gave you the crown. A creator can take it away.” with the lines: consumers choose, creators challenge, markets change.

That is why Hanuman Ansh matters.

The consumer was ultimately given the choice.

And the consumer chose differently from what many gatekeepers had expected.

That choice became demand.

Demand became momentum.

Momentum became market power.

The greatest threat to a successful company is a fixed idea

This is where the lesson becomes uncomfortable for every successful organisation.

Companies rarely become vulnerable because their executives suddenly become unintelligent.

They become vulnerable because successful ideas become fixed ideas.

A company discovers something that works.

It scales it. Optimises it. Builds systems around it. Hires around it. Measures around it. Rewards executives for protecting it.

And eventually the idea that created the company’s success becomes the idea the company is afraid to challenge.

  • “This is what our customer wants.”
  • “This is how our category works.”
  • “Consumers will never pay for that.”
  • “That market is too small.”
  • “That creator is irrelevant.”
  • “That startup has no distribution.”
  • “We tried that once.”
  • “That idea makes no commercial sense.”

Every one of those statements can sound rational.

Until the consumer changes the answer.

Success creates knowledge. Too much success can create certainty.

At the beginning, founders ask questions.

Later, organisations provide answers.

A startup asks: What does the consumer want?

An incumbent says: We know what the consumer wants.

A creator asks: Why does this have to work this way?

The establishment says: Because this is how the industry works.

A creator asks: Why can’t we try something different?

The corporation asks: Where is the evidence that it will work?

And that is the paradox.

Many of the ideas that eventually change markets begin without sufficient historical evidence.

Because the evidence has not yet been created.

Creators often create the evidence that institutions were waiting to see.

That is why excessive certainty becomes dangerous.

The corporation studies yesterday’s consumer.

The creator sometimes sees tomorrow’s consumer.

Your next competitor may not look like a competitor

For decades, competition was relatively visible.

Car companies watched car companies.

Banks watched banks.

Media companies watched media companies.

Retailers watched retailers.

Hotels watched hotels.

Today those boundaries are collapsing.

Technology enters finance.

Creators enter commerce.

Media enters retail.

Retail becomes media.

Software enters healthcare.

AI enters almost everything.

And individuals increasingly build products that once required institutions.

So the person who changes your market may not currently appear anywhere in your competitor presentation.

They may have ten employees.

Perhaps two.

Perhaps one.

They may have very little revenue.

No distribution. No famous investors. No analyst coverage.

Your industry may not even take them seriously.

But they may understand something about your future consumer that you do not.

And that can be far more dangerous than their current market share.

Stop asking only: who are our competitors?

Ask a better question.

“Who is creating something our consumer may fall in love with?”

That is a radically different strategic question.

Because disruption rarely begins as market share.

It begins as consumer fascination.

A small group discovers something.

They tell another group.

The group grows.

Behaviour spreads.

The established company notices, but dismisses it because the numbers are still small.

Then one day the numbers are no longer small.

And by the time the incumbent treats the challenger seriously, the challenger possesses something money cannot easily manufacture.

Belief.

Consumers believe in it. Recommend it. Talk about it. Wait for it. Search for it. Defend it. Bring other consumers to it.

And now the consumers themselves become part of the distribution system.

The most powerful marketing department in the world

It isn’t television.

It isn’t Google.

It isn’t Meta.

It isn’t your agency.

It isn’t an influencer campaign.

It is one consumer saying to another:

“You have to try this.”

That sentence has built fortunes.

It has also destroyed assumptions.

Advertising can buy attention.

Distribution can create availability.

Capital can create scale.

But recommendation carries something none of them can manufacture at will:

human trust.

That is when a product stops being pushed by the company and starts being pulled by the market.

And once consumers begin carrying your story for you, the economics of growth can change dramatically.

Some products do not explode. They spread.

This is another lesson companies should take seriously.

Businesses are obsessed with beginnings.

Opening day. Launch week. First-month sales. Initial conversion. Immediate traction.

We assume winners announce themselves quickly.

But not every great product behaves that way.

Some do not explode.

They spread.

Slowly at first.

Then through recommendation.

Then through advocacy.

Then through cultural momentum.

There is an enormous difference between a product with no demand and a product whose demand has not yet had time to propagate.

Great organisations must learn to recognise that difference.

Otherwise they will kill tomorrow’s winner because today’s numbers looked unimpressive.

Do not copy Hanuman Ansh

That would miss the lesson completely.

The lesson is not to make another similar film.

It is not to imitate its subject.

It is not to copy its budget.

It is not to assume that every rejected idea must secretly be brilliant.

Most rejected ideas will remain rejected for good reasons.

The lesson is larger:

Never allow the success of your existing model to convince you that the consumer has stopped changing.

The consumer never stops changing.

Therefore markets never stop changing.

Therefore companies must never stop creating.

The companies that survive will become creators again

Every great company was once an act of creation.

Someone challenged something.

Someone questioned an assumption.

Someone built what did not exist.

Someone believed consumers might behave differently.

Then success arrived.

Success created structure.

Structure created systems.

Systems created rules.

Rules created bureaucracy.

And eventually bureaucracy can begin protecting the past from the future.

That is the danger.

The companies that endure will be the ones capable of becoming creators again.

Again.

And again.

They will challenge their own products. Question their own assumptions. Cannibalise themselves before someone else does. Listen to new consumers. Watch strange emerging behaviours. Give young creators room. Fund ideas that initially feel uncomfortable.

And remain intellectually humble enough to say:

“Perhaps the consumer is changing faster than we are.”

The consumer is king. The creator is the challenger.

That is the real lesson of Hanuman Ansh.

Not cinema.

Not one film.

Not one industry.

Not even who rejected whom.

Those things make the story interesting.

But beneath them is a much bigger truth.

The consumer is king.

The consumer ultimately decides what survives.

The creator is the challenger.

The creator continuously gives the consumer another possibility.

And therefore no market position is permanent.

Editorial artwork reading “No market position is permanent” with the lines: the consumer moves, the creator creates, the market changes.

That is the perpetual reset mechanism of capitalism.

It is why giants disappear.

It is why unknown companies become giants.

It is why categories reinvent themselves.

It is why an individual sitting somewhere today, without capital, reputation, distribution or permission, may be working on something capable of changing an industry tomorrow.

And it is why every CEO enjoying market leadership should remember one uncomfortable truth:

You do not own your market. You are holding it on behalf of your consumer.

The moment someone creates something the consumer wants more, the balance starts to move.

So do not become obsessed with protecting today’s throne.

Do not become intoxicated by today’s market share.

Do not assume today’s advantage is tomorrow’s advantage.

Do not fall permanently in love with your product.

Do not fall permanently in love with your business model.

And above all:

Don’t fall in love with your position. Fall in love with your consumer.

Because somewhere right now, a creator you have never heard of may understand your consumer differently.

They may have no money. No distribution. No powerful name. No famous backer. No institutional approval.

Perhaps almost nobody believes in them.

Yet.

But the creator does not need everybody.

The creator needs the consumer.

Because ultimately every market has one final judge.

Not the CEO. Not the investor. Not the distributor. Not the platform. Not the consultant. Not the market leader.

The consumer.

And the consumer who gave you the crown today can give it to a creator tomorrow.

About the author

Abhimanyu Ghosh is Founder & Chairman of WCRC. He works at the intersection of business, leadership, reputation and human potential. Through Ideas for a Brighter Tomorrow, he explores the questions shaping business and society, supported by research and evidence. He writes separately at abhimanyughosh.com.

Evidence and further reading

Box-office figures cited above were reported in late September 2026 and belong to the organisations that published them. They are not WCRC research.

Filed under